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Investing in Analytics – A HEDNA Working Group’s journey to help Hoteliers...
Over the past couple of years, I’ve been privileged to Co-chair the HEDNA Hotel Analytics Working Group, alongside industry experts Josh Galun of Excella and Nitin Bajaj of NTTData. Working Groups are...
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API Analytics – A Cost or an Opportunity?
It’s always interesting to hear how some travel organisations perceive the cost of analytics as expensive and how they are a small company that can’t afford the investment. Is that a sensible...
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Anomaly Detection: 5 Key Considerations for Managing Your Agents
Putting it simply, Anomaly Detection uses advanced mathematical modelling to accurately detect unexpected changes in activity over time even when the activity is quite ‘up and down’ in nature. For...
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Anomaly Detection: Fixing Availability Glitches before the Storm
Using anomaly detection techniques to get smarter at spotting inventory issues to avoid revenue leakage. This is the third article in a 3-part series discussing how anomaly detection capability as...
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Just Launched – Display KPIs and Data that matter to You
Trio 8.5 introduces immediate data from the point of login via the new Home Page. Surface the things that matter to you right now and show them on your personal dashboard (with the smart new look and...
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Just Launched – Quickly Share Reports and Dashboards
Sharing of information has always been a central part of the Trio experience, but until now that has been based around exports or PDF pushes via email. Those work well, but there are a couple of big...
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Just Launched – Quickly Find and Navigate Reports
Simple navigation with the new Navigation Bar Navigation is one of those key areas that gets little attention, but when you are using a system day in, day out – usability really matters. You could...
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Trio Sharing Service Technical Overview
Sharing Capabilities of Trio: Background Trio v8.5 and above allow simple ‘read-only’ sharing of reports and dashboards either as one-off items or with the automation of scheduling. These are sent as...
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People Power – Putting Data in the Hands of the Users
Scalable self-service data exploration and visualisation is currently a hot topic. In two articles we explore how new and easier methods of data discovery is helping organisations on the tough...
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People Power – Drilling through Data Layers for Faster Insights
Scalable self-service data exploration and visualisation is currently a hot topic. In two articles we explore how new and easier methods of data discovery is helping organisations on the tough...
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